Help

Table of Contents

Table of Contents. 1

I.        Description for how to use the Search tool 1

A.          Search Instructions. 1

B.          Search results. 2

II.       Specialisation Description. 2

III.         Partner Profile Description. 4

IV.         Whichever details business feels to include in the help can be included here. 7

 

I.      Description for how to use the Search tool

A.    Search Instructions

 

Need to speak to a highly-trained HP expert?

In just a few clicks, you can contact HP Partners in your area that offer expertise, customized solutions and exceptional customer service. HP's Smart Partner Locator makes purchasing HP products easy thanks to multiple search capabilities.

 

Step 1: Select the Segment that represents you.

The available Segments are:

 

Step 2: Select the Type of search that you want to use.

According to the Segment that was used in the first step, the available Search Types are:

 

Optionally, once the Product or Specialisation is chosen, the vertical market can be selected.

 

Step 3:

Three different geographic searches are available:

 

Once you have entered all your search criteria, click on the [Find] button at the bottom of the page.

 

B.    Search results

The Search results will contain the list of Partner based on the user’s search criteria (displayed on the top of the results page)

It displays the Partner Business Name and Address, Phone No,  Email option to send the mail to the partner, partner’s Web, Map for Partners Address , Partner Profile and Distance.

Web link will open for the partner website, clicking on Map will show the map corresponding to the partner, Profile will display the partner profile / partner details according to the selected partner.

The number of records shown per page is ten. To view the other data, Navigation buttons are provided below the list, with “Move Next, Move Last, Move Previous and Move First”.

 

II.   Specialisation Description

 

Specializzarsi per ottenere di piu’

Riservate agli HP GOLD Preferred Partner, le specializzazioni consentono di sviluppare le competenze e approfondire la conoscenza dei prodotti, delle soluzioni e dei servizi HP. Le specializzazioni aiutano i clienti a identificare gli HP GOLD Preferred Partner più esperti in una particolare area tecnologica.

 

I partner specializzati hanno accesso a benefici aggiuntivi, un account manager dedicato, training avanzati e altri vantaggi tra i quali:

 

     maturare corrispettivi addizionali rispetto a quelli standard dell’HP Pay for Result (PfR)

     una posizione privilegiata nel motore di ricerca HP Smart Partner Locator

     maggiore visibilità grazie a tagline specifiche per ciascuna specializzazione

     coinvolgimento nelle campagne marketing di HP

     accesso a contenuti speciali in HP Smart Portal

 

Achieving the Computing Systems Specialization is the most efficient way for Partners selling HP servers and storage in the mid and enterprise markets to be recognized and promoted by HP as a value-added reseller with strong knowledge in HP enterprise technology, including HP ProLiant, HP StorageWorks and business-critical servers. To ensure that Partners quickly build profitable business with HP, Computing Systems Specialists benefit from exclusive services, including increased compensation and prioritized presales, technical support and access to the HP InfoCentre (technical Q&A, information research, infrastructure solution consulting, configuration assistance and validation).

 

High Performance Computing Specialists must be able to sell and deliver high-performance solutions based on HP server and storage technology in the following domains: scientific research, life sciences, engineering, oil and gas and geosciences, government (including weather forecasting) and defense. High Performance Computing Specialists gain increased HP compensation, prioritized presales support, access to customer workshops and early demo units.

 

The DataCentre Solutions Specialization is open to the most skilled HP Preferred Partners focused on providing enterprise customers with high availability solutions, supporting servers, storage and business-critical applications. DataCentre Solutions Specialists benefit from increased compensation and preferential access to HP resources to maximize responsiveness, including direct access to second-line presales support and eligibility for HP deal registration to help Partners generate and secure new business.

 

The StorageWorks Solutions Specialization is open to Partners able to deliver sophisticated storage solutions, which solve customer business needs such as information lifecycle management, IT consolidation, and business continuity and availability. In addition to increased compensation, Partners get access to a unique level of support from HP, thanks to the HP Certified Professional Connection and the StorageWorks technical portal. The portal provides a single point of connection for getting a privileged access to technical information and resources – helping Partners to increase service levels and competitive edge. Partners are also eligible for HP deal registration to help them generate and secure new business.

 

This is HP’s first solution-oriented Specialization, which recognizes Partners who are able to provide a sophisticated solution comprised of application, operating systems, servers, storage, network and access devices.

The new Specialization will be offered for both ESS and/or PSG-orientated partners. Access to the Specialization is achieved by meeting either of the specific criteria in the published ESS or PSG tracks. Your local Partner Business Manager will be able to provide more details. This Specialization is an opportunity in a new area of growth and will open up profitable business for Partners who achieve Specialist status. The training will help overcome/minimize risk of product agnostic configuration and help businesses develop in-demand hardware sales and associated services.

 

III.                Specializzazione Personal Systems

 

Workstations

Le aziende che operano in settori quali i servizi finanziari, la progettazione meccanica, l’animazione digitale e la ricerca scientifica hanno bisogno di workstation potenti e affidabili. I partner che ottengono la specializzazione Workstations hanno le giuste competenze per proporre soluzioni avanzate, basate sulle workstation HP e le applicazioni dei migliori Independent Software Vendor. I benefici legati a questa specializzazione comprendono l’accesso prioritario al supporto HP di prevendita, la possibilità di partecipare agli eventi per i clienti.

 

Professional Services Partner

I Professional Services Partner sono altamente qualificati e sono in grado di soddisfare le esigenze di business dei clienti attraverso servizi a valore aggiunto. Questa specializzazione arricchisce il profilo dei partner e li autorizza, in qualità di Professional Services Partner, a offrire i servizi HP per gli ambienti Enterprise Storage, Business Critical Server, BladeSystem e Commercial Server and Storage.

 

I Professional Services Partner (PSP) hanno l'autorizzazione e le competenze per fornire servizi e consulenza in grado di migliorare tutte le fasi del ciclo di vita della gestione IT e garantire risultati affidabili per Enterprise Storage e BladeSystem.

 

ProCurve Networking

I tre percorsi ProCurve Networking – Master, Expert e Professional – offrono ai partner la possibilità di scegliere il proprio livello di specializzazione a seconda delle competenze e degli obiettivi di business. I percorsi assicurano ai partner benefici diversi, dalla possibilità di partecipare a training ed eventi all’accesso alle demo live del celebre HP Proof of-Concept Centre. La maggior qualificazione del partner comporta naturalmente maggiori vantaggi. I partner possono inoltre segnalare e registrare le trattative su cui stanno lavorando per ricevere supporto da parte di HP.

 

 

 

IV.Partner Profile Description

HP puts significant value and commitment behind its top Partners.

newcircle_PP2010_nobackground.pngHP Preferred Partner Logo. For these Preferred Partners, the programme offers an exclusive set of benefits to support business development and growth with HP.

 

 

newcircle_PP2010_GOLD_nobackground.pngHP Preferred Partner Gold Logo. HP GOLD Preferred Partners will be offered the highest possible differentiation and competitive benefits package from HP. They will also gain access to certain HP programmes including the ability to specialise in one or more of HP’s core Specialisation areas as well as exclusive usage of the HP GOLD logo.

 

 

 HP Accredited Systems Engineer: Partners with this designation have professionals on staff with the training, expertise and accreditation needed to design, support, and integrate a complex, enterprise-level solution - including platform, operating system, storage, network and option components - to solve your business needs. The partner will understand the scalability of HP solutions to meet the needs of business and enterprise customers alike. 

 

 HP Accredited Integration Specialist: This designation indicates partners who employ HP Certified Professionals with the proven expertise required to integrate platforms, operating systems, storage and application components as they design, support and integrate your specific business-class networked solutions.  

 

 HP Accredited Sales Consultant: This signifies that the partner employs technology or market-aligned sales specialists who have extensive knowledge of the HP product range and will successfully position and recommend the correct HP enterprise products and services to provide the appropriate solution for your business needs and requirements. 

 

 HP Accredited Presales Consultant: Partners with this designation employ technology-aligned specialists with expertise in large, enterprise environments. Partners employing these professionals can be entrusted with gathering customer business requirements, then planning and designing enterprise solutions based on HP technologies within a specialty area (e.g., XP Storage, Superdome). They will be able to help customers understand the complexities of the modern network, and propose credible solutions based on HP products that address their business needs. 

 

 HP Master Accredited Systems Engineer: This signifies that a partner employs top professionals with the expertise to gather customer business requirements and then design, integrate and support a full solution including application, middleware, platform, operating system, storage, network and option components. The partner will understand the scalability of HP solutions to meet the needs of business and enterprise customers alike. 

 

 HP Accredited Presales Professional: This designation indicates a partner who employs pre-sales technology-aligned professionals with the knowledge of appropriate HP products and solutions available. With their ability to plan solutions based on HP technologies, these partners are equipped to make recommendations for complete solutions (potentially including application, platform, operating system, storage, network and option components) that will address your current and future strategic business needs. 

* HP Accredited Sales Professional: This designation indicates a partner with sales people who can professionally anticipate your IT needs and recommend the appropriate HP enterprise solution for your business requirements and opportunities, based on their extensive knowledge of HP products. 

 

* HP Accredited Platform Specialist:  This signifies that a partner employs professionals with the accreditations needed to provide hardware maintenance and support for the purpose of restoring consumer and business-class HP hardware to factory operational levels.

 

 HP Certified Systems Administrator:  Partners employing these HP Certified Professionals can be trusted to perform hands-on installation, configuration, administration and support of HP solutions and/or HP operating systems in networked environments. These partners possess the deployment, administration and management skills needed to effectively maintain and manage HP operating systems and complex enterprise solutions.

 

 HP Certified Systems Developer:  This designation indicates a partner with professionals on staff who are equipped with the skills and knowledge needed to develop, implement, test and maintain software solutions based on HP technologies. Look to these partners to provide custom-coded software solutions that address your business systems requirements.

 

 HP Certified Systems Engineer:  This designation signifies a partner with professionals on staff whose high degree of training and expertise enables them to offer hands-on installation, performance optimization, management and support of HP solutions and operating systems in complex, enterprise environments.

 

*  PC Service +: service points specialized in Pavilion and Presario services. You will meet in PC Service + the specialists that will cover all your PC needs for its in and out of warranty life.

 

* Authorized Service Point: This designation indicates a partner with required logistic back space and infrastructure required to provide the customer right service level. This partner is preferred to handling consumer products.

 

V.   More Info

HP suggests that you call ahead to confirm product availability before visiting your HP reseller.